
Your receptionist and sales team are the face of your
business. People buy from people so ensure
you have the right people with the right attitude representing your Company. Customers decide within a few minutes whether they are prepared to do business with those who first greet them. The competitive market dictates a company does everything in their power to connect with all their customers.
Would you jump into an airplane and go flying with someone who had just
watched the movie "Top Gun"? however had no previous pilot's
training?
Would you agree to allow someone who had no medical training, but had just watched "ER" or some other medical show remove your appendix?
If you wouldn't put yourself in jeopardy with individuals
who lack professional training what makes you think your customers
will jeopardize themselves by turning over large amounts of cash
to an untrained sales team?
Sales is one of the few professions in the world where
individuals are sent into the workforce with little if any sales training and when they fail
we wonder why? Companies will provide product training, however assume all sales personnel know how to sell. There are reasons why the sales profession is not trusted and why the turnover rate is as high as it is. Become part of the solution rather then the problem. "Train your sales force as you would train your service people".
Does your HR team really know what to look for when they interview for a sales position?
If you don't have an HR department specializing in identifying sales professionals then Power Force can help. Call us